Seasons greetings! With the holidays fast approaching its important to know when to place your order by. Below are our suggested cut-offs for shipments to arrive in time, according to regular delivery schedules.
- PO Box and Parcel Lockers - 13th December
- Regional areas - 16th December
- Capital cities - 19th December
- Sydney metro area - 20th December
Its important to note that these time frames are not guaranteed and are a reference only. Specific order tracking information will be provided by the courier once the item is shipped. The priority shipping service typically arrives one day faster so if using this service you can add an extra day to the above times.
Please keep in mind that this is the busiest time of the year so it's best to order as soon as possible to avoid any fulfilment or delivery delays or issues.
Our support centre is open throughout the break and the network team available every day, however the handset department will be closed on each of Christmas and New Year's Day, opening up again on the 26th and the 2nd respectively.
If you have any questions please don't hesitate to contact us at https://www.vaya.net.au/?option=Contact%20Us