Finance Application Success
Congratulations, if you have been referred here by RateSetter then your finance application has been approved and fulfilment can now commence.
What happens next?
An order from Vaya will be generated within the next few business hours (ie next day if received during the afternoon) and an email confirmation generated and sent to you with the product details selected at point of sale.
When will my item ship?
Once the order is created it will be automatically verified and sent to the warehouse for processing. This generally takes 1-5 days depending upon the item ordered. You'll receive more detailed information once the order is in the system and will be contacted if there are any delays or issues.
If you don't receive an order confirmation email within 1 business day please contact us, otherwise we'll be in touch soon with details on your exciting new purchase.